BoostCab · Automation solutions

Handoffs that don’t fall through

When something happens in one system, BoostCab notifies the right people, creates the tasks, and tracks completion, across your team and your software.

The problem

Work falls through the cracks.

Nobody dropped the ball on purpose. There just wasn’t a workflow making sure someone picked it up.

What happens today

  • Handoffs rely on memory. “Someone needs to order the parts”, said out loud, remembered by no one.
  • Nobody knows who owns what. The job is approved, but is it scheduled? Ordered? Assigned?
  • Delays surface too late. You find out something stalled when the customer calls to complain.
  • Departments don’t sync. Sales promises, operations scrambles, accounting waits, each in their own system.

What changes

  • Events trigger actions. Something happens in one system, the next steps start on their own.
  • The right people are notified, not everyone, not no one. The people who own the next step.
  • Tasks are created and tracked, nothing depends on someone remembering.
  • Delays escalate, if a step stalls, the right person hears about it before the customer does.
  • Everyone sees the same picture, status is visible, not buried in inboxes.
How the workflow runs

One event, every next step

Your business rules decide what happens, BoostCab makes sure it actually happens.

01

Event occurs

A job is approved, a quote is signed, inventory runs low, something happens in one of your systems.

02

People notified

The right people get the right message, crew, office, suppliers, whoever owns the next step.

03

Tasks created

Follow-up tasks are created where your team already tracks work, nothing lives in someone’s head.

04

Completion tracked

Each step is tracked as it’s done. The workflow knows what’s finished and what isn’t.

05

Delays escalated

If a step stalls past your deadline, it escalates, before it becomes a customer problem.

Examples

What this looks like in practice

Common patterns, your workflows get mapped the same way.

New job → crew + parts

A new job notifies the crew, reserves the time slot, and flags the parts to order.

Approved quote → schedule + invoice

A signed quote triggers scheduling and drafts the invoice, no re-entry.

Stalled step → escalation

A task sitting too long notifies a manager with the full history attached.

Human control

What stays in human hands

Automation handles the routine. People handle the judgment.

  • Approvals stay with people, the workflow prepares the decision; a person makes it.
  • Escalations are designed, not accidental, you define what a delay is and who hears about it.
  • Overrides always available, your team can pause, redirect, or cancel any automated step.
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